All our orders are shipped from Hong Kong SAR (China).
Delivery Time & Costs
We offer free delivery for orders over HKD $2,800 / USD $415 / GBP £335 / AUD $590 / EUR €410 / SGD $570 / JPY ¥53,670
Delivery costs are calculated and added at checkout.
Our average delivery time is around 7 business days. Make sure your order is posted with enough time to receive your items, especially if you want to gift someone or celebrate a special occasion.
All orders are shipped under standard service courier. We do not distinguish between standard and express shipping modes.
Shipments to Russia and Ukraine are temporarily suspended.
* We reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or a PO box.
Shipping costs are calculated based on the value of the order and destination. It is not calculated base of the total weight.
|Delivery Countries/Regions||Total Order Value||Shipping Fee|
|Hong Kong SAR (China)||Below HKD 2,800||HKD 100|
|United States of America||Below USD 415||USD 15|
|United Kingdom||Below GBP 335||GBP 12|
|Australia||Below AUD 590||AUD 21|
|Europe||Below EUR 410||EUR 15|
|Singapore||Below SGD 570||SGD 20|
|Japan||Below JPY 52,670||JPY 1,917|
|Other countries/regions||Below USD 415||
The courier we use depends on your shipping destination. Please refer to the Tracking Link in your shipping confirmation email or My Account section.
You can also copy your tracking number here: https://track.shanghaitang.com
VAT & Sales Tax
Depending on the shipping destination, VAT and Sales Taxes may need to be added.
For deliveries to USA, UK, Switzerland, EU countries, Singapore and Japan, Shanghai Tang will cover all tax and duty payments.
For all other shipping destinations prices are to be considered exclusive of all taxes and duties. The recipient is liable to all import duties, customs and local sales taxes levied by the shipping destination to release the order from customs clearance on arrival. Please confirm with local authorities for the tax/duties imposed prior to placing an order as we are unable to advise the amount.
Shanghai Tang Loyalty Programme
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